FAQS
We can’t wait to welcome you to the reimagined Smith Tower visitor experience. To help plan for your visit, answers to frequently asked questions are below. Can’t find what you’re looking for? Contact us at info@smithtower.com or 206.624.0414.
Tickets & Experience
Absolutely! Smith Tower is the ideal venue for gatherings and celebrations of all kinds. Groups of 15 – 40 guests should check out our Group Reservation options for day and evening. If you have more than 40 guests, contact our Event Management Team at 206.624.0795 to plan your event.
In honor of our bootlegging roots, we offer a Rum Runner’s Membership so our frequent guests can enjoy exclusive benefits all year long. Check out our RUM RUNNER MEMBERSHIP for your all access pass.
Yes, but please plan to keep it with you as we’re not able to provide storage.
Yes, we have elevators that go to every floor.
The duration of your visit is entirely up to you as the exhibits are self-guided so you can spend as much or as little time as you like taking it all in. Depending on visitor volume, there may be wait times to ride the elevator to the Observatory.
If you left something behind after visiting Smith Tower, please report your item to lost and found.
Directions & Parking
Pioneer Square offers an abundance of street parking and garage options. For your convenience, we recommend the Butler Garage ($12 for 3 hours*). Enter promo code vofeusyz on the checkout page for a discounted rate.
*Pricing is subject to change
Yes. Follow these steps below.
- Go to ParkWhiz: Find and Book Parking Anywhere
- Find the Butler Garage (located at 114 James St, Seattle, WA 98104)
- Input reservation time details
- Enter payment details
- Click “Add Promo Code” and enter promo code: vofevsyz
Food & Beverage
Outside food and beverages are not allowed.
The Smith Tower Visitor Experience is open daily. Please refer to the tickets & hours page for the most current hours of operation. The last elevator ride-up each evening is always one hour prior to closing.
Please visit the Observatory Bar page to view our current menus.
Yes, we offer vegetarian, gluten-sensitive, and vegan items.
Accounting
Please reach out to us at info@smithtower.com, and provide the date you visited, time of day and any additional information to assist with providing more information about your bill, and a member of our team will reach out to you.
Policies
We love your furry friends, but we can only allow service animals.
Smoking or vaping is not permitted anywhere inside of Smith Tower or on the Observatory deck.
Events
Some of our favorite legends of Smith Tower are romances, engagements, and weddings that happen high above Seattle. Please request more information from our sales and events team.
Please contact our sales manager for all social and corporate gatherings.