Thank you for supporting Smith Tower! We look forward to seeing you often and hosting your friends and guests as you take advantage of your cardholder benefits, which include:

  • Unlimited access to The Observatory, Legends of Smith Tower Exhibits and bar year-round
  • Two complimentary guest tickets per year
  • 10% off on all gifts and souvenirs
  • 10% off on food and non-alcoholic beverages
  • Celebratory cocktail of your choice during your birthday month

Questions? Check out our FAQ below or give us a call at 206.624.0414.

Rum Runner's Cards are valid for one year from purchase date. Subject to availability, blackout dates apply.
Discounts not valid on ticket sales.


How do I access my online account?

Visit Select 'Customer Login' located at the top right of your screen and enter your login information on the next screen. If you are accessing your account for the first time or cannot recall your password, select 'Forgot Password' and 'Submit'. A temporary password will be sent to your email. Once you login, you can update this password within your account.

How do I receive my Rum Runner's Card?

If you signed up online, you will receive a "print-at-home" ticket to print and bring to Smith Tower to pick up and activate your card. If you'd like to sign up in person, please visit Smith Tower and we would be happy to assist you.

What if I've lost my card?

You can visit anytime by showing your photo identification to verify your membership status. If you need a replacement card, please contact us at 206.624.0414.

Can someone else use my card?

Cardholder benefits are not transferable. You will be asked to present your active Rum Runner's Card and photo identification upon check-in.

How do I access my two complimentary Guest Tickets?

Your two Guest Tickets will be provided upon the purchase of your Rum Runner's Card. Guest Tickets can be redeemed in-person at Smith Tower Observatory entrance located at 500 Second Avenue, Seattle, WA 98104, or after-hours through the Main Lobby. Guest tickets may be used individually or together. Cardholder must be present upon redemption. Access is based on availability and not valid on special events or blackout dates.

How do I access The Observatory?

Present your card and photo identification at Smith Tower to access The Observatory. Your card will be scanned upon arrival. Access is based on availability and not valid on blackout dates.


The spirit of Seattle's original skyscraper shines through. Experience fascinating exhibits and a 360-degree view from the Observatory that includes an outdoor deck and a speakeasy-style bar featuring classic cocktails, fresh local oysters, and other shareable plates of goodness.