HEALTH & SAFETY

Important Health & Safety Information

Per Washington public health order, facial coverings are required when in public spaces, both indoors and outdoors where unable to physically distance from others.

HEALTH PRECAUTIONS AT SMITH TOWER

The wellbeing of our team members and guests is of paramount importance for us here at Smith Tower. In light of COVID-19, we have upped our sanitation standards even further so you can feel comfortable and confident while roaming through our historical exhibits and taking in the 360-degree views of Seattle in our speakeasy-style bar.

Here are some of the increased efforts we're doing to adjust with the times:

  • Removed bar seating
  • All restaurant tables will accommodate five guests or less
  • Elevator rides will be conducted per party at a max of five per party
  • Guest occupancy will be 50% less than the maximum occupancy
  • Adhering to physical distancing guidelines throughout the dining and shared spaces
  • Conducted weekly trainings/meetings with our team to keep everyone informed on protocols and updates
  • Created new checklists for each department to ensure sanitizing is thorough and consistent, and more frequent
  • Checking all employee temperatures prior to the start of their shift
  • Cooks, bartenders, and servers in the dining room are required to wear gloves and a mask

Through our management company, Columbia Hospitality, we've partnered with Ecolab, a global leader in infection prevention, to take our already stringent safety and sanitation protocols to the next level through the Columbia Clean program.

Columbia Clean

COLUMBIA CLEAN PROTOCOLS INCLUDE:

  • Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect throughout the properties.
  • Utilizing training and procedures as recommended by Ecolab and the CDC.
  • Increasing the frequency and intensity of cleaning and disinfecting high-touch, high-traffic areas at every property, such as light switches, door handles, remotes, elevator buttons, and more.
  • Increasing the frequency of cleaning and sanitizing culinary tools and kitchen work areas, along with team members wearing personal protective equipment, sanitizing POS systems between uses, and more.
  • Enhancing cleaning and sanitation standards throughout shared spaces, common areas, heart-of-house spaces and more.
  • Implementing physical distancing layouts, markers and signage in restaurants and bars, common areas, and event spaces.
  • De-cluttering paper and other amenities, such as pen, paper, magazines etc. and supplementing with digital options or providing amenities upon request.
  • Increasing the number of customer-accessible sanitizing stations at primary entrances and high-traffic locations like elevators and gift shop.
  • Implementing innovative clean technologies, such as modern electrostatic sprayers and ultraviolet light to sanitize surfaces and objects.
  • Launching Columbia Clean Teams; team members thoroughly trained on health, hygiene, safety and sanitization standards and responsible for upholding these standards.

If you have any questions, please contact David Lennon, General Manager, at info@smithtower.com.

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